UTS:INSEARCH is a controlled entity of the University of Technology, Sydney (UTS) that provides local and international students with academic pathway programs that lead into bachelor degree or post-graduate courses offered at UTS. UTS:INSEARCH are committed to supporting students to achieve their goals throughout their academic and career journey.
As part of their strive to provide fitting support to their students, UTS:INSEARCH wanted to increase visibility into student assessments for student counsellors to ensure that students at risk of failing a course could be identified early. Once identified, assistance could be provided to help these specific students successfully complete their course.
Solentive was chosen by UTS:INSEARCH based on the strength of existing workflow expertise and due to the success of an earlier engagement. A web-based application was developed that provides UTS:INSEARCH counsellors with access to student assessments entered into the system by course lecturers.
The new application was integrated with Student One, the UTS:INSEARCH student management system. This system was designed to provide easy access to insights of student needs without interrupting the teaching process.
The assessment software enabled for a student support mechanism including a feedback and tracking functionality used by educators to monitor and analyse the performance of ‘at risk’ students. With the application in use, it:
Increased student satisfaction from increased tailored support
Decreased the failure rate of courses
Increased student supply to UTS
”Over the years, Solentive has become our long-term, preferred partner when developing new systems or enhancing existing systems. Their expertise has helped us to maintain our position as a premium pathway provider and continue to grow in the highly competitive education sector, especially in the international student market.Steve LindsayICT Manager